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dodus
04-16-2007, 02:36 PM
i have vista and have the correct pinnacle ,the trial version works ok but as soon as i install my licence key the task bar locks up ihave tried a clean install but it keeps doing it and as soon as i uninstall it the task bar is unlocked

Rob
04-16-2007, 05:30 PM
So when you say you have the "correct Pinnacle" I assume you mean you are running Pinnacle v4.0 for Windows Vista compatibility? If not then you should try updating to the latest build of Pinnacle v4.0 first...
http://www.pinnaclegameprofiler.com/forum/viewtopic.php?t=1142

If you have already tried that, then you may want to try this version (although I'm not sure it will help in this case)...
http://www.pinnaclegameprofiler.com/PinnacleTest-Setup.zip

To perform a clean reinstall you should first uninstall your existing version of Pinnacle, then restart your computer, and then reinstall with the setup package at the link above (you'll have to restart your computer one more time to finish the installation).


So you mean that everything works just fine, until you enter your key and then the taskbar locks up? But it is NOT locking up at any other time? Were you able to successfully enter your key or did it lock up first? Also please tell me how many days you have left in your trial.

dodus
04-18-2007, 10:56 AM
all sorted now thanks







So when you say you have the "correct Pinnacle" I assume you mean you are running Pinnacle v4.0 for Windows Vista compatibility? If not then you should try updating to the latest build of Pinnacle v4.0 first...
http://www.pinnaclegameprofiler.com/forum/viewtopic.php?t=1142

If you have already tried that, then you may want to try this version (although I'm not sure it will help in this case)...
http://www.pinnaclegameprofiler.com/PinnacleTest-Setup.zip

To perform a clean reinstall you should first uninstall your existing version of Pinnacle, then restart your computer, and then reinstall with the setup package at the link above (you'll have to restart your computer one more time to finish the installation).


So you mean that everything works just fine, until you enter your key and then the taskbar locks up? But it is NOT locking up at any other time? Were you able to successfully enter your key or did it lock up first? Also please tell me how many days you have left in your trial.